Delivery & returns
We currently ship only to the UK Mainland.
Providing the required items are in stock, your order will usually arrive within five working days. You will be advised within 2 working days if your order contains any out of stock items, and the estimated delivery date.
Please note that a signature is required upon delivery.
Delivery days and times
We dispatch orders Monday to Friday - except UK public holidays. We aim to dispatch all your order within 2 working days. Standard delivery to the UK Mainland is next working day.
Your satisfaction is our priority, with which in mind, all of our products are backed by a 90 day warranty covering normal use.
Incorrect or incomplete orders
In the unlikely event that your order should arrive incomplete or appear incorrect, we would ask you to telephone us within two working days of receipt. We strive always to resolve such issues - rare though they are - within 24 hours.
Damaged or faulty goods
Should an item become damaged in transit, or appear faulty, please telephone us within two working days of receipt quoting the order date, your delivery address and the nature of the issue. All items received and signed for as 'damaged' will be collected free of charge.
In other cases, you may be responsible for returning the goods to us for inspection. Tackle Trailer will advise you on how to dispatch your goods when you call. In all cases we will endeavour to resolve your problem promptly and to your complete satisfaction. Refunds will be made as quickly as possible, within a maximum 30 days of the date of notification.